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Customer Support

Contact Us
Toll Free 1-800-228-9686
Fax 1-800-832-4571
support@mangelsen.com

Thomas D. Mangelsen, Inc.
13303 F Street
Omaha NE 68137

*Black Friday Offer: Receive 30% off Limited Edition and Open Edition images when purchased online from November 16 - December 5, 2017. Use code CYBER17 at checkout. May not be combined with any other offer, promotions or on prior purchases. Not valid on Legacy Reserve and Artist Proof (AP) images, Bronze Art, Secondary Market Images, Mangelsen—Images of Nature® gift cards, or charitable merchandise. Shipping and handling charges apply. Offer ends December 5, 2017. Shop THE ART

INSTRUCTIONS FOR CHRISTMAS DELIVERY†
If you would like your order to arrive for Christmas delivery, please type “CHRISTMAS” in the notes section of the order and select one of the following options:

Now through December 9 — Select STANDARD delivery.

December 10 - December 13 — Select EXPRESS delivery.

December 14 - December 21 — Select EXPEDITED delivery.

Our Customer Support department will contact you with item availability.


†We cannot guarantee delivery due to freight company policies and limitations. Items must be in stock and available to ship. Custom built items may not be built in time for delivery. Contact a gallery or Customer Support at 1-800-228-9686 for personal assistance.

International Online Orders: We are in the process of updating the International ordering online, so in order to proceed, you may choose any US state and zip (example: NE 68137) at checkout to continue, and then type your full address into the Special Instructions box. If you continue to experience difficulties, you may call or fax your order.

Order by Phone
Our Customer Support Department is at your service 8:00 am to 10:00 pm (CST) Seven-Days-A-Week. Call us toll-free at 1-800-228-9686 with your order and credit card ready. International customers please call 402-330-0132.

GIFT SERVICES (top)

Gift Orders
We will happily ship your gift directly to the recipient with your personalized message on one of our beautiful art cards.

Gift Wrapping
We make gift giving easy when your selections are wrapped in our signature green paper and gold ribbon. This elegant gift wrapping is available on many of our smaller products (excludes framed or unframed prints, posters or Giclee Canvas). When ordering on-line or by phone be sure to ask to have your items wrapped. There is a $5.00 charge per item for gift wrapping.

Gift Cards (top)
Can't decide? Give the MANGELSEN—Images of Nature® Gift Card. Our Gift Cards are issued for any amount, and may be used in any of our galleries or through mail orders. The gift card is accompanied by a greeting card with room enough to write your special note to the recipient.

Corporate Gifts (top)
For large volume corporate orders, contact MANGELSEN—Images of Nature® Corporate Sales Monday through Friday, 8:30 am to 4:30 pm CST at 1-800-228-9686 or visit the MANGELSEN—Images of Nature Gallery nearest you. We can help you find just the right products for your employee recognition and special event gifts. We also offer MANGELSEN—Images of Nature® Gift Cards for business incentive programs.

CUSTOMER SUPPORT (top)

Order Information (top)
For inquiries about an order already placed, please call our Customer Support Representatives toll-free at 1-800-228-9686. Representatives are available to take your call 8:30 am to 4:30 pm (CST) Monday through Friday.

Returns and Exchanges (top)
We offer a 90-day "hassle free" refund and exchange policy on all MANGELSEN—Images of Nature® products with your original receipt. Refunds of shipping and handling fees do not apply. Our Customer Support department may assist with the return shipping of your item. Client is responsible for all return shipping and handling fees.

Artist Proof Prints (top)
Before the arrival of modern technology, artists would pull every tenth print from the press during printing and examine it personally for quality control. Since these prints had been handled by the artist and personally approved, they were called Artist Proof prints. Today, many artists still hold a special reserve of their print collections.

At MANGELSEN—Images of Nature Gallery, Artist Proof prints are reserved for Tom Mangelsen's personal use and may be displayed in museums, gallery shows, special conservation events or sold to collectors on a limited basis. Separate from the Collector Edition, an additional 10% of each edition is printed as Artist Proof prints. These special prints are only available in select sizes and formats and are sold at a higher premium due to their restricted numbers. Artist Proof prints come with a signature card from the artist and a certificate of authenticity packaged in a leather-bound portfolio.

Many Mangelsen collectors prefer to collect only Artist Proof prints. Please contact our Customer Support Department at 1-800-228-9686 for more information about owning one of these special prints of your favorite image!

Secondary Market (top)
Images that have gone out of print and therefore may no longer be available are placed on our Secondary Market. This service may be able to locate your favorite image. We also broker out-of-print images. Please call our Secondary Market Representative at 1-800-228-9686 for more information 8:30 am to 4:30 pm (CST) Monday through Friday.

Our Environmental Commitment
Thomas D. Mangelsen and the MANGELSEN—Images of Nature Gallery associates care about our environment and strive at every level to reduce waste. If you receive a duplicate catalog or mailing please share it with a friend and call our toll free number to ask our Customer Support Representatives to update your address.

Our Guarantee (top)
We offer a lifetime guarantee on our framed or mounted limited edition photographic prints against any defects in product or craftsmanship. This guarantee applies to the original owner of the product with an original receipt. Print only images, canvas only images or matted only images are not eligible for the lifetime guarantee.

SHIPPING (top)

Standard Delivery

Framed Images
Your framed Fuji Crystal Archive prints, Giclee Canvas prints and Contemporary Museum Mounted prints are custom produced. Our goal is to ship your framed Fuji Crystal Archive print within 4 weeks. Giclee Canvas and Contemporary Museum Mounts ship in approximately 6 weeks. Items ordered at the same time are not necessarily shipped in the same package. Delivery times vary depending on the order, the destination, and mode of delivery (UPS, AGS Global Systems or DB Shenker). If you have additional questions about your shipment contact Customer Support at 1-800-228-9686.

Unframed Fuji Crystal Archive prints, Posters, Calendars, Books, Art Cards, Puzzles, and Mouse Pads
We strive to ship all stationary items and unframed Fuji Crystal Archive prints within 2 weeks from your order. Items ordered at the same time are not necessarily shipped in the same package.

All orders require a physical address for delivery.

Shipping charges for unframed prints, unframed canvas, unframed posters, calendars, books, art cards, puzzles and mouse pads for each shipping address.
Up to $15.00 $ 5.00
$15.01 to $30.00 $ 7.00
$30.01 to $60.00 $10.00
$60.01 to $100.00 $15.00
$100.01 to $200.00 $20.00
$200.01 to $300.00 $25.00
$300.01 to $400.00 $30.00
$400.01 to $500.00 $40.00
Over $500.00 $50.00
8x10 through 24x30 Print/Canvas Only $15.00 each
16x47 through 29x90 Print/Canvas Only $20.00 each
27x110, 36x110 Print/Canvas Only $25.00 each
Canada orders add an additional $16.00 per order.
Alaska and Hawaii orders add an additional $20.00 per order.

Shipping charges for framed prints, framed canvas, museum mount prints, framed museum mounts and framed posters for each shipping address.
Photograph Size Standard Shipping Per Photograph
8x10 $30
10x14, 11x14 $40
11x20, 14x20, 16x20 $50
Framed Poster $55
10x32, 12x30, 17x30, 20x30, 22x30, 24x30 $65
16x47, 10x50, 20x50, 27x50, 30x45, 33x45, 30x50 $145
16x65, 22x68 $195
40x55, 40x60, 16x80 $245
48x66, 48x72, 22x90, 29x90 $295
22x110, 27x110, 36x110 $395


Rush Delivery

RUSH Shipping charges for unframed prints, unframed posters, calendars, books, art cards, puzzles and mouse pads for each shipping address.
For an additional charge of $15.00 per address, we can expedite delivery to most destinations to arrive in two business days. This service is not available for items shipped outside the contiguous 48 states. This charge will be calculated after the order is received. Please mark RUSH SHIPPING in the "Special Instructions" section at checkout.
RUSH Shipping per Photograph Size Second Day RUSH Shipping Per Photograph Next Day RUSH Shipping Per Photograph
For an additional charge per address, we can expedite delivery to most destinations. Charges listed below are in addition to regular shipping charges.
8x10 $20 $30
10x14, 11x14, 11x20, 14x20, 16x20 $30 $45
10x32, 12x30, 17x30, 20x30, 22x30, 24x30, Framed Poster $45 $68
16x47, 10x50 $55 $82
27x50, 30x45, 33x45 $65 $98
22x68, 16x65, 16x80, 40x55, 40x60 $85 $128
22x90, 29x90, 48x66, 48x72 $125 $188
22x110, 27x110, 36x110 $130 $235
This service is not available for items shipped outside the contiguous 48 states. This charge will be calculated after the order is received. Please mark RUSH SHIPPING in the "Special Instructions" section at checkout.



International Shipment, Alaska, Hawaii & Canada
Please contact Customer Support at 1-800-228-9686 or 402-330-0132 for shipping charges and delivery time estimates. International orders are subject to duties and taxes which are charged at the time of delivery.

Sales Tax
We are required to collect applicable sales tax for deliveries to these states: California, Colorado, Illinois, Nebraska, Utah, and Wyoming.

 

COLLECTOR LIMITED EDITION PHOTOGRAPHIC PRINTS

Edition Numbers
Every image that Thomas D. Mangelsen releases is of a limited number. The edition number refers to the total number of photographs that will be printed in addition to artist proofs. After all numbers of an edition are sold, that image will never again be printed as a photographic print, making your limited edition photograph a truly unique work of art.

Viewing Images on the Web
The actual colors of our limited edition photographs may vary slightly on-line due to your viewing capabilities. If you are not completely satisfied with your purchase, MANGELSEN—Images of Nature Gallery offers a 90-day "hassle free" refund and exchange policy on all of our products.

Photograph Sizes
The sizes listed with each image on this website are the sizes currently available. The size refers to the approximate image size (photography standards). Matting may decrease the viewable image size. Matting/framing adds to the outside dimension of your image.

DISPLAY OPTIONS (top)

Fuji Crystal Archive Prints | Click here to see a visual comparison of our display options.
Fuji crystal archive prints continue to be the finest professional quality fine art prints available in the industry today.
Fujicolor fine art prints feature the most vivid color reproduction, brilliant whites and distinct highlight details. These papers deliver beautiful prints, with excellent image stability, consistency and performance.
Fujiflex fine art prints offer the best archival qualities of any photographic material available. This supreme durability makes these prints a primary choice of museums throughout the world. Fujiflex is the finest available in terms of color, print permanence and surface. The smooth and reflective qualities of the paper make the fine art print appear almost three dimensional.

Matting and Framing
Our limited edition photographic prints are framed with the highest quality materials available. We use acid-free mats and fine quality wood frames. Our staff of professional framers bevel-cut the museum quality mats and cut a custom V-groove in the top mat. The hardwood frames include fine wood mouldings in an extensive array of stains and finishes. Every image is meticulously inspected to meet our exacting standards.
Mats and frames are selected to compliment each other. If, however, your personal taste and decor warrant specialized matting and framing, we will gladly accommodate you. Please contact Customer Support to get a description of mats and frames on a specific photograph, or to receive assistance to customize your photograph.

NatureView Glass
Thomas D. Mangelsen's images capture the vibrant colors and subtle hues found in our natural world. We strive to present your image as clearly as possible. We use NatureView glass manufactured by TruVue to keep reflection from posing a problem in viewing your images. NatureView glass appears invisible and helps reduce reflected light.

Giclee Canvas | Click here to see a visual comparison of our display options.
A Giclee fine art print refers to the most sophisticated ink-jet technology. The name comes from the French word GICLEE (pronounced Zhee-Clay) that means "spray". In this printing method, the canvas is carried by a spinning roller while infinitely small pixels of rich, vibrant inks are sprayed on it at a very high speed rendering an amazingly smooth and consistent image true to the original.
The Giclee is quickly becoming the new standard in the art industry, and is widely embraced for its astonishing quality by major museums, galleries, publishers and artists. The latest inks offer up to 70 years light-fastness and UV-resistance under museum archival conditions, yet for even better performance, we coat all our canvas giclee prints with a layer of anti-fading UV protective clear satin glaze.
Giclee canvas prints are not framed with glass.

Contemporary Museum Mount | Click here to see a visual comparison of our display options.
Our Museum Mount technique is a new way to display and present art work by offering a contemporary look. This is a specialized lamination process providing a smoothness that cannot be achieved with traditional mounting techniques.
The image is permanently adhered to a rigid sheet of clear acrylic that makes handling a large print much easier and significantly eliminates the possibility of damage, while also providing a new "wet" look that only this process can provide. Using the Museum Mount also offers deeper colors and a more three dimensional feel to the image because there is no longer an air barrier between the photograph and the acrylic protecting the print - with traditional framing, the air space between the glass and the print refracts light slightly, whereas this process does not. UV protection is included in the adhesive and the acrylic has UV absorption properties as well.

WE SUPPORT THOSE WHO CARE (top)
We support the Woodlands 2000 campaign. Woodlands 2000 is the art and framing industry's effort to replenish the resources we use. As part of the "Global Releaf" campaign, they have planted hundreds of thousands of trees - a result of contributions by conscientious companies like ours. We also support the following organizations:

  • The Nature Conservancy
  • The Wilderness Society
  • The Vital Ground Foundation
  • Stewards of the Platte
  • Conservation International
  • African Wildlife Foundation
  • The Cougar Fund
  • The Jane Goodall Institute
  • East Africa Wild Life Society
  • Polar Bears International
  • DeWildt Cheetah Research Centre